The auction may be over but keyboard cat is still taking up a considerable amount of Kitten Rescue volunteer time. We admit that we are not experienced eBay sellers but we never expected to encounter as many problems as we have with what we thought would be a simple fundraising event.

Not only did we grossly underestimate the time and money involved in shipping 17 pieces of artwork all across the country, we just found out that 3 of those pieces were stranded at the U.S. Post Office. We thought everything had shipped a while ago until we got a message from one our buyers that they never received their artwork…and then we got another…and then we started to worry.

But wait, we have tracking numbers for everything we shipped! — or so we thought. When we looked we were three tracking numbers short (remember we mentioned that we’re new to this). In all the excitement of shipping we seem to have forgotten to match the number of tracking receipts with the number of items shipped. The result of an almost two hour “discussion” with the local Post Office is that a few pieces in our shipping order must have been pushed aside, put on the floor, picked up by someone else, or otherwise removed from the group that was actually paid for. A notice was allegedly sent to our address notifying us that TWO packages were waiting to be picked up at the office, which, never having been paid for, were marked as undeliverable. Even though we never got that notice those pieces were easy to find and claim. The third piece took a little more time and effort to locate as we tried to convince everyone that we weren’t as crazy as we sounded and that somewhere on the premises was an undocumented package full of keyboard cat art.

Just before we started the process of requesting a review of the security tapes to prove we had brought in 1 more package than could be accounted for, the final packaged showed up! Truly it was a keyboard cat miracle!

And now, extremely late, these three pieces are finally on their way to their new homes. Thanks again to all the buyers for their patience and understanding.

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This entry was posted on Thursday, October 8th, 2009 at 4:14 pm and is filed under Fundraising, News and Events. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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